Sending Tickets

How to send a support request

There are two ways:

1. Recommended method: Use the Umana Support portal. Once you log in you can create tickets or maintain existing ones.

2. By sending an e-mail to support@umana.ca. Every e-mail will automatically become a ticket in our help desk system, if you created your account with the same email address you are sending from.

1. Via the Umana Support Portal

Open your browser a the Umana Support portal and log in.

From that page, you will be able to create new tickets and browse existing ones belonging to your organization.

B.) Sending a ticket

Feel free to contact us by phone or e-mail if you have any trouble creating your credentials or logging in to Umana Support.

Thank you for using Umana and our help desk system.

All the best !!!

Umana Support Team